Shipping policy
At Nozaari, we value your time and strive to deliver every order safely, quickly, and in perfect condition. Please read our shipping policy carefully before placing an order.
Order Confirmation
Once your order is successfully placed, you will receive an Order Confirmation Email and/or SMS.
- Orders are usually processed and dispatched within 3–4 working days.
- After dispatch, you will receive a tracking link via Email and SMS to monitor your shipment.
Delivery Timeline
Delivery time depends on your location and courier availability.
|
Location |
Estimated Delivery |
|
Metro & Tier 1 Cities |
4–7 Working Days |
|
Tier 2, Tier 3 & Rural Areas |
8–12 Working Days |
Note: Deliveries to remote locations may take an additional 2–3 working days due to logistics or unforeseen circumstances.
Shipping Charges
- FREE Shipping on all prepaid orders above ₹499.
- A flat shipping fee of ₹60 applies to orders below ₹499.
- Shipping charges are non-refundable.
Address Accuracy
To ensure timely delivery, please provide a complete and accurate shipping address including:
- House/Flat Number
- Building/Floor
- Street & Locality
- Landmark (if applicable)
- City, State & PIN Code
- Valid Mobile Number
Nozaari will not be responsible for delays caused by incorrect or incomplete address details.
Order Modification
If you wish to modify your order after placing it, please contact us before dispatch.
Include your Order Number in the email for faster assistance.
Email: support@nozaari.com
Damaged Package
If your parcel appears tampered, opened, or physically damaged, please do not accept the delivery.
Immediately contact us at support@nozaari.com with:
- Order Number
- Photos of the parcel
- A brief description of the issue
This helps us resolve the matter as quickly as possible.
Cancellation
- Orders may be cancelled only before they are dispatched.
- Once an order has been shipped, it cannot be cancelled.
- For returns and refunds, please refer to our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping or your order, we're happy to help.
Nozaari
Website: www.nozaari.com
Email: support@nozaari.com
Thank you for shopping with Nozaari — Where Elegance Meets Mystery.